At Green Lotus Inc. (“we,” “us,” “our”), your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, interact with us, or use our Services, including our AI Team suite, Smart Site, and SEO for AI Engines.

1. Information We Collect

We collect personal data only when there is a lawful reason to do so. This includes when:

-You give clear consent

-It’s necessary to provide a service or fulfill a contract

-We have a legitimate interest that does not override your privacy rights

We may collect data when you:

-Interact with our website or services

-Register for an account

-Contact our team

-Submit a form

-Participate in surveys or feedback

-Connect social media accounts

-Use our AI-powered tools

We also automatically collect technical data like:

-IP address

-Browser type

-Device ID

-Session info

-Cookies and usage tracking data

We may collect the following specific types of data:'

-Your name, email, phone number, address, profession, and profile picture

-Mobile device IDs and sign-in credentials

-Payment information via Stripe (we do not store full credit card numbers)

-Audio recordings (e.g., from AI Voice Receptionist)

-Texts or files submitted for AI processing

-AI usage behavior (e.g., frequency of tool use)

All collected data is handled under applicable U.S. and Canadian laws.

2. How We Use Your Information

We may use your information to:

-Provide and improve our Services (including training AI models)

-Send service updates, support info, or promotions (with your consent)

-Improve platform performance and user experience

-Process payments and manage your account

-Comply with legal requirements

-Prevent fraud and protect user safety

We’ll notify you of major changes in data use, when required by law.

3. Disclosure of Information

We do not sell or lease your personal information.

We may share your data with:

-Trusted vendors (e.g., for hosting, analytics, support)

-Collaborative partners (e.g., for co-branded offerings)

-Payment processors, like Stripe (under their privacy terms)

We only disclose information with your consent or when necessary to fulfill a service request.

4. Your Privacy Rights (U.S. & Canada)

You may have rights to:

-Access or correct your personal information

-Delete your data

-Withdraw marketing consent

-Object to or restrict certain data uses

-To exercise your rights, email us at: [email protected]

5. Data Security and User Responsibility

We use reasonable technical and organizational safeguards to protect your data. However, no method is 100% secure.

Your responsibilities:

-Keep your login details safe

-Log out after each session

-Avoid using shared devices without precaution

We retain your information only as long as needed to provide our services.

By using our Services, you accept the inherent risks of online data sharing.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.

Information sharing to subcontractors in support services, such as customer service is permitted. All otner

use case categories exclude text messaging originator opt-in data and consent; this information will not be

shared with any third parties.

6. Cookies & Tracking

We may use cookies and tools like Google Analytics to understand how users interact with our platform. You can disable cookies in your browser settings if you prefer.

7. Children’s Privacy

Our Services are not intended for users under 18. We do not knowingly collect personal data from minors.

8. Third-Party Links

We may include links to third-party websites or services. We are not responsible for their content, data practices, or policies. Please review third-party privacy policies before submitting your info.

9. Updates to This Policy

We may update this Privacy Policy occasionally. If significant changes occur, we will post a revised version with an updated date.

10. Jurisdiction, Data Location & Transfers

Green Lotus Inc. operates in the United States and Canada. Our servers are primarily located in the U.S..

By using our Services, you agree your data may be:

-Stored

-Processed

-Transferred outside your home country

We comply with privacy laws applicable in both countries, including Canada’s PIPEDA.

You acknowledge that courts or law enforcement in these jurisdictions may access your data when legally permitted.

11. Contact Us

For questions, feedback, or privacy-related requests, contact us: [email protected]